| 11) In the development of a SFAS matrix, the first step is to |
| A. |
enter the ratings of how the company’s management is responding to each of the strategic factors |
| B. |
calculate the weighted scores |
| C. |
list the most important EFAS and IFAS items |
| D. |
indicate short-term for the duration |
| E. |
enter the weights for all of the internal factors |
|
| 12) The technique that illustrates how management can match the external opportunities and threats with its strengths and weaknesses to yield four sets of strategic alternatives is called a (an) |
| A. |
IFAS Table |
| B. |
EFAS Table |
| C. |
SFAS Table |
| D. |
TOWS Matrix |
| E. |
Issues Priority Matrix |
|
| 13) Which strategy specifies the firm’s overall direction in terms of its general orientation toward growth, the industries or markets in which it competes, and the manner in which it coordinates activities and transfers resources among business units? |
| A. |
Corporate |
| B. |
Functional |
| C. |
Divisional |
| D. |
Organizational |
| E. |
Business |
|
| 14) Continuous improvement is an operations concept developed in |
| A. |
the United States |
| B. |
Sweden |
| C. |
Japan |
| D. |
Germany |
| E. |
Canada |
|
| 15) The process by which a firm approaches its cross-border activities and those of competitors, and plans to approach them in the future, is called |
| A. |
staging |
| B. |
international strategy |
| C. |
competitive strategy |
| D. |
cross-border configuration |
|
| 16) What question must managers ask concerning the relationship between economic logic and international strategy? |
| A. |
Which geographic areas will we enter? |
| B. |
How does our international strategy contribute to the economic logic of our business and corporate strategies? |
| C. |
How does being international make our products more attractive to our customers? |
| D. |
Which international market-entry strategies will we use? |
|
| 17) Which strategy is developed to pull together the various activities and competencies of each department so that corporate and business unit performance improves and resource productivity is maximized? |
| A. |
Business strategy |
| B. |
Competitive strategy |
| C. |
Generic strategy |
| D. |
Enterprise strategy |
| E. |
Functional strategy |
|
| 18) The strategy that deals with product and process innovation and improvement is known as a ________ strategy. |
| A. |
marketing |
| B. |
R&D |
| C. |
operations |
| D. |
financial |
| E. |
human resource management |
|
| 19) The hiring of new people with new skills, firing of people with inappropriate or substandard skills, and/or training existing employees to learn new skills are included the process of |
| A. |
training |
| B. |
staffing |
| C. |
structuring |
| D. |
operating |
| E. |
financing |
|
| 20) The strategy implementation tool used to determine what actions are going to be taken, by whom, during what time frame, and with what expected results is called a(n) |
| A. |
mission statement |
| B. |
action plan |
| C. |
MBO |
| D. |
TQM |
| E. |
succession plan |
|
