1. Assignment 4: Resistance and Communication

   Due Week 8 and worth 140 points

   Using the organization that your instructor preapproved, diagnose the organization’s level of resistance and construct a solid communication plan. Use a tablet, smartphone, laptop, desktop, or traditional video recorder to record a maximum of a five to seven (5-7) minute dynamic video on the topics detailed below. Alternatively, you may submit a four to six (4-6) page paper instead of the video submission.

   Note: If you are using a tablet or smartphone you will need to email the video file to yourself, then save it to a computer in order to upload to Blackboard. You may want to upload your video to a file sharing service, such as Dropbox, if your email will not let you send a large video file. Dropbox is accessible from all smartphones and tablets from the Dropbox app.

   Once you are ready to upload your video to Blackboard, click here to view the “Student Video Assignment Submission” video tutorial in the “Creating a Presentation for Your Course” playlist.

   Please use the following naming convention in the popup window for your video once it is finished uploading:

   Title: Your First Name, Your Last Name – Managing Organizational Change

   Tags: HRM 560, Organizational Change

   Description: First Name, Last Name – HRM560 Assignment 4 (Date Uploaded ex. 11-14-2014)

   Prepare and present a video that is a maximum of five to seven (5-7) minutes OR write a four to six (4-6) page paper in which you:

   1. Diagnose the reasons for resistance to change.
   2. Interpret the potential causes of resistance in the organization. Identify and describe three (3) potential causes of resistance to your change plan. Identify and describe three (3) potential sources of resistance to your change plan.
   3. Create a plan for minimizing possible resistance to your change management plan.
   4. Elaborate on the relationship between resistance to change and communication.
   5. Evaluate three (3) communication strategies.
   6. Recommend one (1) communication strategy that would be applicable to your organization. Diagnose why this communication strategy is best for your organization.
   7. Create a solid communication plan for your change initiative.
   8. Use at least four (4) quality academic resources in this assignment. Note: Wikipedia and other similar Websites do not qualify as academic resources.

   Note: If you choose to submit a video presentation, please also submit a one (1) page summary of your presentation.

   If you choose the written paper, your assignment must follow these formatting requirements:

   • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
   • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

   The specific course learning outcomes associated with this assignment are:

   • Evaluate strategies for communicating change.
   • Evaluate the reactions to change including identifying signs of resistance and approaches to managing it.
   • Evaluate strategies for communicating change.
   • Use technology and information resources to research issues in managing organizational change.
   • Write clearly and concisely about managing organizational change using proper writing mechanics.

   Click here to view the written paper grading rubric for this assignment.

    

2. By submitting this paper, you agree: (1) that you are submitting your paper to be used and stored as part of the SafeAssign™ services in accordance with the Blackboard Privacy Policy; (2) that your institution may use your paper in accordance with your institution’s policies; and (3) that your use of SafeAssign will be without recourse against Blackboard Inc. and its affiliates.

Case Study 3: Risk Management on a Satellite Development Project

Due Week 8 and worth 280 points

Read the case titled: “Risk Management on a Satellite Development Project” found in Chapter 10.

Write a six to eight (6-8) page paper in which you:

1. Suggest the issues that could have developed had the team not had a risk plan. Determine the major impacts of risk that the team needs to understand for the project to be successful.
2. Justify the value of risk plan considering the time, effort, cost, and resources it took to develop such a plan. If you were the project manager, recommend the approach that you would take to ensure the project met the critical path identified.
3. Assess how to determine the level of risk management appropriate for a project.
4. Imagine the team working on the satellite development project was a virtual team in which team members were unable to meet in person. Explain the expected impact on the project, and suggest two (2) ways the team could maintain its current goal in both planning and execution.
5. Use at least four (4) quality academic (peer-reviewed) resources in this assignment.

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

• Estimate project costs and associated risks associated with each cost.
• Use technology and information resources to research issues in managing human resource projects.
• Write clearly and concisely about managing human resource projects using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic/organization of the paper, and language and writing skills. Click here to access the rubric for this assignment.

Review the Case Incident and then answer the questions with Citations and References. No Plagiarims

Running Case: LearnlnMotion.com

The New Benefits Plan

LearnlnMotion.con1 provides only legislatively required benefits for all its employees. These include participation in employment insurance, Canada Pension Plan, and workers’ compensation. No en1ployee services are Provided. Jennifer can see several things wrong with the

con1pany’s policies regarding benefits and services.

First, she wants to determine whether similar companies’

experiences with providing health and life insurance benefits make hiring easier or reduces employee turnover. Jennifer is also concerned that the company has no policy regarding vacations or sick leave. Informally, at least, it is understood that employees get a one-week vacation after one year’s work. However, the policy regarding pay for such days as New Year’s and Thanksgiving has been inconsistent. Sometin1es new employees, on the job only two or three weeks, are paid fully for one of these holidays; sometimes employees who have been with the firm for six months or more get paid for only half a day. No one really knows what the con1pany’s chosen “paid” holidays are. Jennifer knows these policies must be more consistent.

She also wonders about the wisdom of establishing

some type of retirement plan for the firm. Although everyone working for the firm is still in their 20s, she believes a defined contribution plan in which employees contribute a portion of their pre-tax salary, to be matched up to some limit by a contribution from LearnlnMotion, contribute to the sense of commitment she and Pierre would like to create among their employees. However, Pierre isn’t so sure. His position is that if they don’t get sales up pretty soon, they’re going to burn through their cash. Now they want you, their management consultant, to help them decide what to do.

QUESTIONS

1 –Which benefit and services policy would you recommend LearnlnMotion change first and why?

2 -What changes would you recommend to Jennifer

regarding their lack of a vacation policy?

3 -As most of LearnlnMotion’s staff are in their 20s, what type of pension plan would appeal to this employee demographic? Why?

Students, please view the “Submit a Clickable Rubric Assignment” in the Student Center.
Instructors, training on how to grade is within the Instructor Center.

Assignment 2: Proposal for Organizational Learning Issues
Due Week 8 and worth 300 points

Using the information from Assignment 1 and the supporting documents, you must create a proposal for your CEO explaining the issue and implementation recommendations in transitioning the individual learning to organizational learning. Refer to the Project Proposal template, located in Week 8 of the online course shell for additional information on the content of each section of the proposal.

Write a five to seven (5-7) page proposal in which you:
Section 1: Project Summary

1. Summarize your findings along with the implementation recommendations.

Section 2: Project Background

1. Determine the issue that has disconnected the culture and organizational learning based on the three (3) selected mystifications from Assignment 1.
2. Critique the current OLM(s)’ hindrance to organizational learning and provide your recommendation(s) for the organization to address the issue.

Section 3: Project Goals and Methodology

1. Defend the one (1) OLM that is suitable (i.e., the OLM identified in Assignment 1) for the organization’s training and / or learning circumstances then suggest three (3) pros and three (3) cons of implementing the selected OLM. Next, diagnose the possible source that has prevented productive learning within the organization then support your recommendation(s) for a permanent change.
2. Suggest two (2) talent management strategies designed to prepare the organization for its readiness to share knowledge and maintain a learning environment.

Section 4: Project Risk Management

1. Elaborate on two (2) high resistance risks to this transition. Outline a plan for managing each resistance risk.
2. Generate a high quality After-Action Review (AAR) to monitor the effectiveness of the transition from individual to organization learning.
3. Specify one (1) training technique for the organization to introduce this new way of learning to the workforce. Next, examine whether or not the current organizational structure and processes can support transition from individual learning to organizational learning.
4. Use at least five (5) quality academic references in this assignment. Note: Wikipedia does not qualify as an academic resource.
5. Use the Project Proposal template located here.

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

• Examine the processes of how organizations learn and organizational barriers that impact the process.
• Examine the concepts of personal mastery and mental models and their related importance in a learning organization.
• Examine the driving forces related to organizational learning.
• Analyze the key components of a learning organization and the role of a chief learning officer.
• Evaluate strategies for creating a learning organization.
• Evaluate management behaviors that influence organizational learning.
• Analyze the shifts in organizational structure and processes to create a learning organization.
• Examine talent management as an essential element of the learning organization.
• Use technology and information resources to research issues in developing a learning organization.
• Write clearly and concisely about developing a learning organization using proper writing mechanic

Select either Option A or Option B and indicate in your post which option you have selected.

Option A:  Imagine your colleague and friend, Jane Smith, has recently been promoted to department manager for your facility.  You have worked side-by-side with Jane for the past ten years and can speak to her excellent skills as a health professional.  However, Jane has no prior management experience and  many of your co-workers are fearful that she does not possess the necessary leadership skills to effectively lead the team.  You feel conflicted because you agree with your colleagues but you also have faith that Jane will do her best.  Considering Jane’s situation, describe the dual role of the health professional as manager.  What challenges do managers face when they make the leap from health care professional to manager?  What are some of the common complaints to indicate the presence of ill-fitting management? 

Option B: Given the effort and creativity that you have put into your Senior Projects for this course, use this discussion board as a forum to share your topic with your classmates.  Provide a comprehensive description of the topic you chose, discuss your reason(s) for choosing the topic, and present some of the key information that you learned throughout the research process.  For example, what did you learn about the role of management in influencing health care decisions?  How do you think the future of healthcare will be impacted by your topic?  Are there any current events and/or media stories that relate to your topic?

Required Resources

Required Text

• Management principles for health professionals (6th ed.): 
  
• Chapter 14: Communication: The Glue that Binds Us Together
• Chapter 15: Day-to-Day Management for the Health Professional-as-Manager

Liebler, J. G., and McConnell, C. R., 2012, Management Principles for Health Professionals, 6th Edition, Sudbury, MA, Jones and Bartlett

Recommended Resources

Required Text

• Management principles for health professionals (5th ed.): 
  
• Chapter 13: Human Resource Management: A Line Manager’s Perspective

Articles

1. Bujak, J. S.  (2003).  How to improve hospital-physician relationships.  Frontiers of Health Services Management, 20(2), 3-21.  Retrieved from the EBSCOhost database.
   
2. Raelin, J. A.  (1998).  An anatomy of autonomy:  Managing professionals.  The Academy of Management Executive, 3(3), 216.  Retrieved from the EBSCOhost database.