Cultural Competency Organizational Assessment and Solutions

Scenario: Cross, Bazron, Dennis and Isaacs (1989) defined cultural competence as “a set of congruent behaviors, attitudes and policies that come together as a system, that system, agency or those professionals to work effectively in cross-cultural situations”. Cultural Competency is vital to sustainability of a health care organization and the ability to provide high quality health care to the community in which serves. Cultural competency consists of a blend of ethics, values, morals, a health care organizations mission statement and the recognition of all employees, patients and visitors are and shall be treated equally.

A new community health center has opened in your county offering basic health care services and preventative care and education to migrant workers, illegal residents and recent immigrants. To ensure the health center promotes and establish a culturally competent environment, as the health center’s chief privacy and compliance officer (CPO) (CCO), you have been tasked to develop a cultural competency training tool kit.

Deliverables: The final product to submit is robust cultural competency training tool kit for departmental and organizational wide use. Your final submission must include the following listed below.  A 1-2 page proposal for language assistance as an effort to offer additional pay for bilingual employees willing to serve as a designated language interpreter

• Process identifying language interpreters
• Determine supplemental pay
• Schedule of interpreters (be sure schedule does not interfere with regular work schedule)
• Process to locate identified interpreters when needed
• Design an actual forty-five (45) minute to one (1) hour virtual training session for departmental and organizational use on the topic of Cultural Competency (the intent is for a future mandatory automated training; therefore audio is required)
• Presentation can include clip art, links to additional sources
• Must include recorded audio of each presentation’s slide
• Topics must include at minimum cultural competency discussion: employees, patient care, importance, alignment with mission, vision of and values of the organization, define and discuss cultural competency, compare and contrast cultural competency and diversity, ethics, health disparities, impact on decision making, measures to establish and maintain a cultural competent organization and environment
• Using Microsoft Excel, Word or a survey software, design a tool for attendees to assess the cultural competency training
• Identify a list of cultural competency related domains and accompanying knowledge, skills and abilities for attendees to measure the effectiveness of the virtual training session
• Integrate data analytics to assess, evaluate and/or recommend local state and federal cultural competence (and/or related) regulatory compliance measures.  

References & Resources:

Cross TL, Bazron BJ, Dennis KW, Isaacs, M.R. Towards a Culturally Competent System of Care: Vol I. Washington, DC: National Technical Assistance Center for Children’s Mental Health, Georgetown University Child Development Center; 1989.

Cultural Competence in Health Care: Emerging Framework for Practical Approaches: https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=0ahUKEwiBhp2H4pPLAhXBmx4KHTvKCdcQFggoMAE&url=http%3A%2F%2Fwww.commonwealthfund.org%2Fusr_doc%2Fbetancourt_culturalcompetence_576.pdf&usg=AFQjCNEtpXTbWj-AcrxWSKLsi9-bUYNBjw&sig2=eY9aOlw6Z3V17ABOGj6Sww

Diversity & Cultural Competency in Health Care Settings: http://www.matherlifewaysinstituteonaging.com/wp-content/uploads/2012/03/diversity-and-cultural-competency-in-health-care-settings.pdf  

Tools for Assessing Cultural Competence Training: https://www.aamc.org/download/54346/data/tacct.xls

Movie “Language Barrier”:  http://www.youtube.com/watch?v=qaVKy-2HWIo&WT.z_nav=healthcare-professionals%2Fresources-for-health-care-professionals%2Fhealth-equity%3BBody%3BBreaking%20Down%20the%20Language%20Barrier%20%E2%80%93%20Translating%20Limited%20English%20Proficiency%20into%20practice

Case Study 2: Forced Decryption Ruled Unconstitutional

Due Week 7 and worth 60 points

Read the article titled, “U.S. Courts Rule For–and Against–Protecting a Suspect’s Hard Drives” located at the following IEEE Spectrum link: http://spectrum.ieee.org/riskfactor/computing/it/us-courts-rule-for-and-against-protecting-a-suspects-hard-drives

Write a three to four (3-4) page paper in which you:

1. Analyze the decision by the 11th U.S. Circuit of Appeals to determine whether you believe the decision rendered was correct or incorrect based on the evidence suspected by the government.
2. Evaluate the effect of this ruling on forensic investigations from a forensics standpoint and determine whether or not you would consider this an “open door” for criminal activity. Justify your answer.
3. Take a position on whether or not you believe technology is moving too fast for the judicial system. Suggest at least two (2) improvements that the courts can make in order to catch up and / or keep up with the advancements in technology issues and crimes.
4. Use at least two (2) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

In this assignment, you will research the dynamic host configuration protocol (DHCP). While conducting your research, you should consider the purpose of DHCP, IPv6 autoconfiguration implementations, and the compatibility of DHCPv4 with IPv6.

Assignment Guidelines

•   Research the dynamic host configuration protocol (DHCP).

•   Use the following questions as a guideline for your paper:

•                           What is the purpose of DHCP?

•                           What are the DHCP autoconfigurations? Explain.

•                           Will DHCPv4 work for IPv6? Explain.

•   The content of your research paper should be written in a double-spaced Word document of 3–7 pages.

•                           This does not include a title page or a list of references.

•   You may use section headings and bullets to organize your research paper.

•   All in-text citations and references should be in APA format.

Your submitted assignment must include the following:

•   A double-spaced research paper of 3–7 pages that addresses the 3 questions listed in the assignment guidelines with regard to the dynamic host configuration protocol (DHCP)

•   A title page that includes your name, course number, and unit number

•   A reference list in APA format

Grading This assignment will also be assessed using additional criteria provided here.

Please submit your assignment.

Your boss at Marketing Matters, a hip midsized public relations agency, is concerned that the youngest employee generation may be oversharing on Facebook. Two supervisors have complained that they spotted inappropriate photos on Facebook posted by a small group of millennials on the company payroll. This group of twentysomethings is close-knit. Its members maintain friendships outside the office and in cyberspace. They are smart and plugged in, but they seem to have trouble recognizing boundaries of age and authority. They party every weekend, which is code for a lot of drinking, marijuana use, and even salacious escapades—all of which the young workers generously document with smartphone cameras on the spot and occasionally in real time. Sometimes they share snarky comments about their workplace, such as “Rough day at work” or “Talked to the most idiotic client ever!” On top of that, the young people think nothing of friending their colleagues and supervisors. Their “friends” rank in the hundreds; some in the group have exceeded 1,000 friends on Facebook.

MarketingMatters has embraced cutting-edge technology because the management believes that information sharing and collaboration tools can lead to networking opportunities and, if used correctly,  increased productivity. The company maintains a permissive stance toward Internet use, but concern is growing that the young people are headed for trouble. The abuses continue despite the company’s comprehensive Internet and social media use policy, which was widely disseminated. Probably the biggest risk Marketing Matters fears is the leaking of confidential information on social networking sites. The managers also complain that the millennials spend too much time on Facebook during office hours. Your boss is becoming impatient. After several meetings, the management decides to disallow Facebook use during work hours and to caution all employees against dangerous breaches of company policy and social media netiquette.

Your task: Draft an e-mail for the signature of your boss, Darcy M. Diamond, Director, Network Defense. Your message should remind all employees about the existing social networking policy and tactfully yet clearly announce the end of Facebook use at the office. The prohibition is effective immediately. Your message should also warn about the pitfalls of oversharing online.’

DUE: March 28th 5:00pm ET