87) Discuss the relative advantages and disadvantages of the four different methods for gathering data during a systems survey.
88) Identify and describe the five types of feasibility that must be considered throughout the system development life cycle.
89) What are some of the reasons why behavioral problems occur when a new AIS is introduced?
90) For each of the following items, discuss which of the four data gathering methods would be most appropriate and why.
a. Eliciting 300 employees' opinions on a new incentive program to replace the current bonus program.
b. Identifying how the credit approval process for new customers is supposed to be conducted and by whom.
a. Eliciting opinions from a large population on a potentially emotionally charged topic is best handled with a questionnaire. You can ask the same questions from a large number of employees; you will get candid responses, particularly if you respect anonymity; the questionnaire would be relatively quick and inexpensive to create and analyze responses.
b. Identifying how a process is supposed to be done is best handled by reviewing documentation about the process. Flowcharts, data flow diagrams, process diagrams, job descriptions, organizational charts, and training manuals would all provide information about